How to fix HBO Max login issues: 2 user-friendly ways But first, try to use those hacks to restore access. You may try to contact HBO Max customer service. However, HBO official support usually denies it. If you are using VPN or proxy, it also could trigger the issue. So, when they try to use this streaming service over Wi-Fi, they get a notice with "HBO can't verify subscription” or something similar. On the other hand, many customers said that they can’t sign in even using the provider's credentials on specific devices or with mobile data. If you have an existing HBO account and now try to log in with provider credentials, it can be a reason why you can't log into HBO Max. The reason for this glitch is that subscriptions given by providers are valid for new accounts only. But when they attempt to log in using their own login info (where they had a long watch history), it might provoke an error. Those providers allow their clients to get an HBO Max membership as part of the ISP subscription. It can be an Internet or cable provider such as AT&T or Xfinity. The point is that HBO Max can’t authenticate your membership since it was obtained from a third party. Users allege they receive a notice "HBO Max is not authorized to view this page" or “Can't verify a subscription to HBO Max” after typing credentials. Users claim that even after paying for the Unlimited Elite plan and verifying their eligibility via email for the HBO subscription, the service doesn’t let them log in. It’s a common glitch that HBO developers still can’t fix even in 2023. The Howly team has prepared you on how to solve the situation when HBO Max is not recognizing a subscription. If you've arrived here, it means you're having troubles with this service, which either the service can’t recognize the membership or does not allow you to sign in using your credentials.
0 Comments
Leave a Reply. |